Your order will be dispatched by our courier partner, DHL. When your order is dispatched we will send you an Order Dispatch Confirmation email, which will include your DHL tracking number.
We aim to dispatch all goods within 24 hours of receiving an order for UK delivery.
Standard UK delivery times are within 2-3 days, however this is an estimate only and we cannot be held responsible for any delays caused by factors beyond our reasonable control, including, but not limited to, delays caused by carriers or customs.
You are responsible for ensuring that the delivery address provided is accurate and complete. We shall not be liable for unsuccessful delivery attempts as a result of not having been provided with accurate or complete delivery information. We are unable to redirect packages once an order has been processed.
We insure each purchase until it is delivered to your specified delivery address. A signature is required for all parcels upon delivery. We cannot be held responsible for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.
We will endeavor to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions. The below shows an indication of the costs and timings for our delivery services:
UK: Standard Delivery (2-3 working days) £6.00
UK: Free Shipping on all orders over £150 – please check the ‘Free Shipping’ box at checkout to enjoy this offer
These delivery timings are for indicative purposes only and can, at times, be subject to change. Order tracking will be available through DHL and you will be sent a tracking number when your order has been dispatched.
Deliveries will be made between Monday to Friday and will require a signature upon receipt. Additionally, we do not process orders or dispatch deliveries on Sundays or on bank or public holidays. Any orders received after 5pm on a Friday will be dispatched the following Monday (excluding bank holidays).
For international deliveries, pricing and indicative timings are as follows:
Europe: (2-5 days) £25
Rest of the World: (3-7 days) £30
We strongly recommend that you contact your local customs authority to determine a total cost price, including any applicable taxes or duty charges, prior to purchase completion.